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Terms & Conditions

These terms & conditions apply to all orders placed at Chabivin Pty LTD.

Please note the importance of reading our purchasing terms and conditions carefully. Under South African law they affect your consumer rights and liabilities. By accepting these terms and conditions you indicate that you agree to them and therefore may purchase products from Chabivin pty ltd


The status of your order will be confirmed via email. We do not sell wine to anyone under the age of 18.

All wine prices quoted now include VAT. The price of the items excludes the delivery charge which will be calculated during checkout.

Errors and Omissions Excluded.


We will endeavour to source the wine and vintage you are looking for, however this will be subject to availability. Sometimes we may be out of stock of certain wines. Should this happen we will contact you to suggest an alternative wine at the same price. If you do not wish to go with our alternative suggestion we will be able to ship the available stock whilst ensuring you are only charged for the available wine that you have ordered.

Subject to availability and receipt of payment, the order will be delivered to the address confirmed by you upon checkout.


All deliveries within South Africa are by FEDEX and direct to your door. When your order is delivered a signature must be obtained from an adult older than 18 years. Should you not be available to take receipt of your package a note will be left requiring you to contact the Courier office to make arrangements to deliver the package at a suitable time.

Important notice: Any Special Delivery Instructions requesting the courier to leave the package in a specific location effectively gives them permission to deliver the package without a signature.

Please report any Breakages or Shortages to chabivin pty ltd within 24 hours, preferably by email and quoting your receipt number.

Insurance: Goods are only insured up to the point of delivery: Until a signature is obtained or wherever the goods are left as per your special delivery instructions.


Important information:

    * Costs include: Insurance, VAT, fuel levies & special packaging to ensure safe delivery
    * Parcels are delivered to the door of the recipient
    * Overnight service is available on request, please contact us for a quotation
    * Please note that during Christmas & Easter season times, delays can be experienced due to increased freight volumes & public holidays
    * Indicate postal codes with delivery address.
    * All parcels are packaged into specially manufactured cardboard boxes for safe travel.
    * Wines cannot be delivered to Post Box numbers


Your Customer satisfaction is our main priority. If you buy wine from us and for any reason you are dissatisfied with the quality of the product, chabivin pty ltd  will endeavour to refund or replace the wine. Please ensure you contact us within 14 days of receipt of your order to notify us, otherwise you will be deemed to have accepted the goods.

If you have not received the correct order without any prior notification from us, we will be happy to exchange your wine or refund the original amount charged, provided the wine is returned to chabivin pty ltd in its original condition.

If we are not able to source the vintage you requested, we will be able to exchange it for an alternative vintage or refund you if this is not acceptable to you.

If an order is returned or cancelled - the shipping charges incurred when returning it to chabivin pty ltd must be absorbed by you. However if the wine is found to be faulty, chabivin pty ltd will pay the shipment charges.

Please note that we are not in a position to exchange or refund any wines which are not to your personal preference. You are welcome to contact us should you require advice on wine selection prior to your purchase of wine.